TroubleshootingDashboard Not Updating

Dashboard Not Updating

What to do if your analytics dashboard isn't refreshing.

Symptoms

  • Analytics show old data
  • No recent sales/traffic numbers

Causes

  • Sync paused
  • API credentials expired

Solution

Check Integrations page

Ensure your store shows "Connected" status.

Re-authenticate

Click your store, then select "Reconnect" to renew access.

Contact Support

If issues persist, email support@growify.com with your account ID.